Frequently Asked Questions and Help

Servers are ranked by vote count. In order to increase your servers rank you just need to get more people to vote for your server!

MinecraftIndex uses UTC time. In order to convert your local time to UTC time, just google "current time UTC".

The way we optimise MinecraftIndex to make it as fast as possible means that your Minecraft server will not instantly appear. It takes around 5-10 minutes at most for a server to appear.

The way we optimise MinecraftIndex to make it as fast as possible means that servers will not instantly update to Gold. It takes around 5-10 minutes at most for a server to update.

The way we optimise MinecraftIndex to make it as fast as possible means that your account will not instantly update to Gold. It takes around 5-10 minutes at most for a users to update.

The way we optimise MinecraftIndex to make it as fast as possible means that servers will not instantly update to verified. It takes around 5-10 minutes at most for a server to update.

The way we optimise MinecraftIndex to make it as fast as possible means that servers will not instantly show the edits. It takes around 5-10 minutes at most for a server to update.

The way we optimise MinecraftIndex to make it as fast as possible means that servers will not instantly show the edits. It takes around 5-10 minutes at most for a server to update.

Votes are reset to 0 on the 1st of each month at midnight. It may take 5-10 minutes to see the reset count due to optimisations on MinecraftIndex.

In order to enable voting you first need to install a votifier like NuVotifier. Once installed, paste the Votifier Public Key into the form when either creating or editing your server. In order to reward your players for voting you'll need to install a vote listener like SuperbVote.

Sponsored servers are servers which have won a slot auction on MinecraftIndex. These auctions happen every 14 days and the top 5 winning servers are promoted on the home page for the following 14 days. Sponsored servers also come at the top on user searches and tag searches, eg KitPvP, Creative etc.

You can only vote once every day. If you are still seeing this error, it may be because someone in your house has also voted recently.

If your server breaks our rules it may be deleted from MinecraftIndex. If your server is offline for over 60 days it will also be removed automatically.

You can bump your Minecraft Server once a day. Gold users can bump them twice a day for increasing player counts.

The way we optimise MinecraftIndex to make it as fast as possible means that favourites will not instantly update. It takes around 5-10 minutes at most for a favourite to be updated.

As soon as you add a server to MinecraftIndex, we will begin collecting hourly stats. The longer you leave your server on the server list, the more stats we can collect and a larger history you can view from the day you added it. Gold members can view an increased history for a better understanding of their player growth.

The way we optimise MinecraftIndex to make it as fast as possible means that your Minecraft server will not instantly update stats. It takes around 5-10 minutes at most for these stats to update.

The We're hiring icon is used by Minecraft server owners to indicate if they're hiring staff. This may be for their Minecraft server, Discord server, Website or more. Get in touch with their server staff if you would like to apply!

In order to flag as hiring you must be a Gold member of MinecraftIndex. You can then flag your server as hiring from your account page. You can only flag your server as hiring once every 7 days. After 7 days, the icon will expire and you will need to flag as hiring again if you are still hiring.

The way we optimise MinecraftIndex to make it as fast as possible means that servers will not instantly update to hiring. It takes around 5-10 minutes at most for a server to update.